Privacy Policy

Introduction

P&P Law Ltd is committed to protecting and respecting your privacy.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, contact us, or use our services.

By using this website, you agree to the collection and use of information in accordance with this Privacy Policy.

This Privacy Policy applies to our customers, prospective customers, website visitors, and anyone who interacts with our business.

Who We Are

P&P Law Ltd is the data controller responsible for your personal information and for ensuring that it is processed in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Information We May Collect

We may collect and process the following information:

Information You Provide to Us

Name
Company name
Website address
Email address
Telephone number
Information submitted through contact forms
Information provided when requesting a quote or service

Information Collected Automatically

When you visit our website, we may automatically collect:

IP address
Browser type and version
Device information
Pages visited
Time spent on pages
Referral sources
General website usage information

This information is collected through cookies and analytics technologies.

How We Use Your Information

We use your personal information for the following purposes:

Providing requested services
Responding to enquiries
Managing customer relationships
Maintaining internal records
Improving our website and services
Conducting market research
Sending marketing communications where permitted by law
Monitoring website performance and visitor behaviour
Complying with legal and regulatory obligations

We will only process your personal information where we have a lawful basis to do so.

Lawful Bases for Processing

Under UK GDPR, we rely on one or more of the following lawful bases:

Consent

Where you have given clear consent for us to process your personal information for a specific purpose.

Contract

Where processing is necessary to fulfil a contract with you or to take steps before entering into a contract.

Legal Obligation

Where processing is necessary for compliance with a legal obligation.

Legitimate Interests

Where processing is necessary for our legitimate business interests and your rights do not override those interests.

Marketing Communications

We may occasionally send information about our services, special offers, or industry updates that may be relevant to you.

You may opt out of receiving marketing communications at any time by:

Clicking the unsubscribe link in our emails
Contacting us directly

We will never sell your personal information to third parties for marketing purposes.

How We Store and Protect Your Information

We take appropriate technical and organisational measures to protect personal information against:

Unauthorised access
Loss
Misuse
Alteration
Disclosure
Destruction

Access to personal information is restricted to authorised personnel and trusted service providers who require access to perform their duties.

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected or to comply with legal obligations.

Sharing Your Information

We may share your information with trusted third-party service providers who assist us with:

Website hosting
Email services
Analytics services
IT support
Marketing services

All third parties are required to protect your information and process it in accordance with applicable data protection laws.

We may also disclose information where required by law or where necessary to protect our legal rights.

International Data Transfers

Some of our service providers may process or store personal information outside the United Kingdom.

Where personal data is transferred internationally, we will ensure that appropriate safeguards are in place and that the transfer complies with UK data protection legislation.

These safeguards may include:

UK adequacy regulations
International Data Transfer Agreements (IDTAs)
Other approved transfer mechanisms

Your Rights

Under UK GDPR, you have the following rights:

Right to Be Informed

You have the right to understand how your personal information is collected and used.

Right of Access

You have the right to request a copy of the personal information we hold about you.

Right to Rectification

You have the right to request correction of inaccurate or incomplete personal information.

Right to Erasure

You have the right to request deletion of your personal information in certain circumstances.

Right to Restrict Processing

You have the right to request that we limit how we process your personal information.

Right to Data Portability

You have the right to receive your personal information in a structured, commonly used, machine-readable format.

Right to Object

You have the right to object to the processing of your personal information in certain circumstances, including direct marketing.

Rights Relating to Automated Decision-Making

You have the right not to be subject to decisions based solely on automated processing where those decisions have legal or similarly significant effects.

Subject Access Requests

You have the right to request details of the personal information we hold about you.

This is known as a Subject Access Request (SAR).

Requests should be made in writing using the contact details provided on this website.

We will normally respond within one month of receiving a valid request.

There is generally no charge for making a Subject Access Request. However, a reasonable fee may be charged where a request is manifestly unfounded, excessive, or repetitive.

Complaints

If you have concerns about how we process your personal information, please contact us first so that we can attempt to resolve the matter.

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO).

Cookies

What Are Cookies?

Cookies are small text files stored on your device when you visit a website.

They help websites function correctly, remember preferences, and provide information about how visitors use a website.

How We Use Cookies

We use cookies and similar technologies for the following purposes:

Essential Cookies

These cookies are necessary for the website to function properly and cannot be switched off.

Analytics Cookies

These cookies help us understand how visitors use our website and allow us to improve website performance and user experience.

Functional Cookies

These cookies remember your preferences and improve website functionality.

Advertising and Marketing Cookies

These cookies help us deliver relevant advertisements and measure the effectiveness of our marketing campaigns.

Google Analytics

We use Google Analytics to collect information about how visitors use our website.

Google Analytics may collect information such as:

Pages visited
Time spent on pages
Device information
Geographic location (generalised)
Referral sources

This information helps us improve our website and services.

You can opt out of Google Analytics by installing Google's browser add-on.

Google Tag Manager

We use Google Tag Manager to manage website tags and scripts.

Google Tag Manager does not itself collect personal information but facilitates the deployment of analytics and marketing technologies used on the website.

Social Media and Advertising Platforms

We may use advertising and remarketing services provided by platforms such as:

Google Ads
Meta (Facebook and Instagram)
LinkedIn
X (formerly Twitter)

These services may use cookies and similar technologies to show relevant advertisements based on your browsing behaviour.

The collection and processing of information by these platforms is governed by their own privacy policies.

Children

This website is not intended for children under the age of 13.

We do not knowingly collect personal information from children under 13 years of age.

If we become aware that personal information has been collected from a child without parental consent, we will take reasonable steps to delete that information.

Links to Other Websites

Our website may contain links to third-party websites.

We have no control over those websites and are not responsible for their privacy practices or content.

We encourage users to review the privacy policies of any third-party websites they visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page and will become effective immediately upon publication.

We recommend reviewing this Privacy Policy periodically.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us using the details provided on our website.

Disclaimer

This website is operated by P&P Law Ltd from the United Kingdom and is governed by the laws of England and Wales.

Whilst reasonable efforts are made to ensure the accuracy of information contained on this website, P&P Law Ltd makes no representations or warranties regarding its completeness, reliability, or accuracy.

All information is provided for general guidance only and may be amended without notice.

P&P Law Ltd shall not be liable for any loss or damage arising from reliance upon information contained within this website.